Allegiant Airlines Support Tickets All Reviews

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Allegiant Airlines Reviews

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  • Luggage and terrible customer service



    I have spoken with two people form allegiant air to resolve my complaint. Both times were futile and left me in disbelief. I was price gauged for luggage at the airport, and told two of our bags were not carry ons---which they are they are kids luggage!! I paid $150 to check 3 bags ---ridiculous ! On the way home I checked them online $66. I wish to be reimbursed the $150-$66. I spoke with Marti and Kim Anderson ("supervisor"). I told them both that their airline had a terrible article written on them and I could understand why. both of them told me they were not surprised.... More...
    (Airline)
  • Baggage Loss Claim



    I cannot get Allegiant Air to respond to or resolve the issue of my lost luggage, out of pocket expenses and damages caused by the neglect of their staff to tag my luggage and load it onto the plane. It has been almost 2 months and no one will return a call, answer a phone, or respond to a claim submitted within their designated time delivered to their corporate headquarters and signed for by their employee. More...
    (Airline)
  • Fraud



    I purchased trip flex but the web site is not allowing me to make changes. I spent over 1 hour on hold to speak to someone. He seemed to not understand that the web site allows changes and said they have to be done through him so fine I will make the change through him but he says please hold and hangs up. I tried 2 more times to complete a call no luck. The site is telling me there are 4 more seats at this price for the flight I want to book. To me its border line fraud to take my money for trip flex and then make it impossible to change my flight in the mean time ringing up a large... More...
    (Airline)
  • Allegiant



    We did not use the return flight for these three passengers due to the INCOMPETENCE of the airlines. NO FOOD was available for purchase during this direct flight from Spokane, WA to Honolulu HI on January 10, 2014. I contacted the Customer Service Department to be disrespected on the telephone by the agent for Allegiant. I DEMAND A VOUCHER for the return LEG of this trip. I have attempted to call for more than two weeks, and have not been able to stay on hold past the two hour mark, and the phone is disconnected from the Allegiant Airlines end of the call. HELP! Plase contact e for... More...
    (Airline)
  • Cannot get through



    I have been calling for a week. My wife's dad died and we were supposed to travel the day of the funeral. I called several times, then emailed to cancel the flight. I have now called 11 times and I always get a recording and can't leave a message or get through. Is Allegiant Air still in business? I have never seen such horrible treatment of a customer. Terrible, Terrible, Terrible. More...
    (Airline)
  • FLIGHT TO LAS VEGAS



    I HAVE CALLED TWICE FOR HELP IN BOOKING A FLIGHT AND 2 REPS HANGED UP ON ME AFTER WAITING 20 MINS PER CALL. I TOLD THEM THAT I CAN NOT CONFIRM THIS FLIGHT ON LINE AND THEY TOLD ME THERE IS A FEE OF $30.00 TO BOOK IT ON THE PHONE. I TOLD THEM THAT I BOOK BY FLIGHTS ON LINE AND THERE IS A PROBLEM WITH YOUR PAGE TO CONFIRM AND THEY DID NOT CARE AND HANGED UP ON ME. CALL ME AT 604-939-5804 ASAP More...
    (Travel)
  • Flight Attendant Rudeness



    I realized after my daughter stepped onto the tarmac that I could get her a cola to help her with preventing airsickness. Since I am not allowed out on tarmac, gave it to last lady boarding flight in full view of man working the gate. A few minutes later, I saw attendant at top of stairs opening new trash bag to drop newly bought cola into it and leave it at top of stairs. If this was for "security" why leave it where it would "endanger" everyone? Cola was unopened freshly bought next to the exit door. Plane was fully loaded 20 minutes before departure (no rush).... More...
    (Airline)
  • Had to purchase another ticket



    I scheduled a trip to Blaine Washington from Palm Springs for my wife to spend her birthday with our grand children. I booked the flight 3 weeks ahead of time, and surprised her with the planned trip the morning of her departure. On April 1st, 2010 arriving at the check in counter of Allegiant Air in Palm Springs at 10:37am for a flight scheduled for departure at 11:20am (43 minutes before departure) we were informed by the agent assisting a family of 4 (the father was wrapping his Coleman cooler with duct tape) just ahead of us that the counter was now closed, that we were considered a... More...
    (Airline)
  • flight



    My wife and her two sisters secheduled a roundtrip trip from Phoenix, AZ to Medford, OR. The flight was delayed because of "mechanical problems". They finally ordered pizza which was cold and then provided soda pop in very small cups. The outgoing flight should have arrived in Medford at 7:10pm. It did not arrive until about 1:30 AM. It was the last flight at the Medford Airport but they could not quickly unload the luggage so everyone could go home. My wife's luggage was no where to be found. She was about to report it lost when it came up the baggage ramp. No other... More...
    (Airline)


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