Allegiant Airlines Complaint
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NO FOOD DURING 7.5 HOUR FLIGHT... - Spokane, WA direct flight to Honolulu, HI in January
Booked direct flight from Spokane, WA to Honolulu, HI in January 2014 for my two adult daughters and a 4yr old grandson. They were traumatized upon arrival, starving hungry and in tears due to the abuse by the Allegiant Air crew. We PREPAID EVERYTHING, seats, bags, everything my kids were going to need to be comfortable during the flight. NO FOOD was available for sale, not even snacks! water and fish crackers for a 7.5 hour flight that was scheduled for 5.5 hours. I tried to call Allegiant to complain, and to cancel the return flight since we had trip flex insurance. WE WERE DENIED COMPENSATION of ANY SORT. We spents 1hr, 53 minutes on hold to speak to a CUSTOMER REPRESENTATIVE, just to be told we would have to write a letter to the Allegiant Airlines HDQ in Las Vegas. I have attempted to get a voucher for future travel, but was denied this as well. I am not sure what to do next. I am out over $856.00 for the lost Allegiant flight and had to rebook a return flight at the last minute which cost me and additional 1,223.70 on Hawaiian Air. I WANT TO SPEAK TO THE MAN IN CHARGE! Can anyone give me an option for recourse?
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Review Rating: 1 out of 5
Reviewed By: MauiDragonfly
Company: Allegiant Airlines
Date Added: 4 years ago
Company Location
PO BOX 884
Hana, Hawaii
Hana, Hawaii
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