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Allegiant Airlines Complaint - Name Change IMPOSSIBLE - Allegiant Airlines
Allegiant Airlines Complaint

Allegiant Airlines Complaint

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Name Change IMPOSSIBLE - Allegiant Airlines


I have booked a trip to Vegas for a friend of mine and I. She has been called away to active duty and obviously cannot make the trip. In contacting Allegiant to make a change to ONE ticket to someone else who could make the trip, they informed me they would not do so. I had to CANCEL and REBOOK, obviously resulting in more fees on both ends. I would be completely fine in paying the $75 fee or whatever it might be to make the change, simply to avoid to going through the hassle of rebooking. However, again I received no help whatsoever on something that is VERY easy for any airline to do.

Noting an article in the Herald, airlines confirm that a name change is merely a keystroke change. But most want to charge for it. However ALLEGIANT won't even do that. You cannot even PAY them to change it. They force you to cancel the trip, resulting in cancellation fees and only a voucher on a future trip. This is incredibly disheartening and frustrating.

Last time using Allegiant for any of my travels.


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