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Allegiant Airlines Support Ticket - Luggage and terrible customer service

Allegiant Airlines Support Ticket

Luggage and terrible customer service

Created By: Jmw0717's Picture Jmw0717 Last Reply: Jmw0717's Picture Jmw0717
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0

I have spoken with two people form allegiant air to resolve my complaint. Both times were futile and left me in disbelief. I was price gauged for luggage at the airport, and told two of our bags were not carry ons---which they are they are kids luggage!! I paid $150 to check 3 bags ---ridiculous ! On the way home I checked them online $66. I wish to be reimbursed the $150-$66. I spoke with Marti and Kim Anderson ("supervisor"). I told them both that their airline had a terrible article written on them and I could understand why. both of them told me they were not surprised. Apparently, Kim's boss is the president of the company and will not take my call. This airline is Awful!!


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